1st Choice Heating and Cooling | Experienced HVAC Services in Norfolk, VA

This is a classic sign of a reversing valve problem, a common failure point for heat pumps in our area due to year-round use. The valve is responsible for switching the system between heating and cooling modes. Our technicians can perform a precise diagnostic to confirm if the valve is stuck or faulty and perform the necessary repair to restore your warm air quickly and efficiently.

Absolutely. Thermostat malfunctions are a frequent issue we address. It could be due to wiring problems, a dead battery, calibration drift, or the unit simply failing. We'll test your current thermostat, check the wiring at your HVAC system, and either repair it or recommend a reliable replacement, ensuring it accurately controls your home's temperature for optimal comfort and energy savings.

Our diagnostic visit is thorough and focused on finding the root cause. For suspected reversing valve or thermostat issues, we'll test system pressures, check electrical components, examine the valve assembly, and calibrate or test your thermostat's function. We explain our findings clearly before any work begins, providing you with options and a transparent quote so you can make an informed decision for your home.