911 Plumbing and Heating Services | Expert HVAC Repair in Big Lake, AK
3557 S Edsulu St, Big Lake, AK 99652
Frequently Asked Questions
My heat pump components keep freezing in the Big Lake winter. Can you help?
Absolutely. Frozen heat pump components are a common issue in our climate due to extreme cold and ice buildup. Our HVAC technicians are experienced in diagnosing the specific cause, which could range from low refrigerant to faulty defrost controls or airflow problems. We provide repair and maintenance services to restore efficient operation and help prevent future freeze-ups, ensuring your home stays evenly heated.
Do you charge more for emergency plumbing calls on nights or holidays?
No, we do not. We operate with a standard hourly rate 24 hours a day, 365 days a year, including all holidays. We believe in transparent, fair pricing, so you'll never face a surprise premium for an after-hours emergency. Whether it's a burst pipe at midnight or a furnace outage on a holiday, our rate is the same.
Can you handle a full bathroom remodel, including the plumbing?
Yes, we can manage your entire project. We'll handle all the plumbing installation for your new bathtub, shower, sink, and toilet. Furthermore, we work with trusted subcontractors for the other trades. By making one call to us, we coordinate the whole process to make your bathroom renovation hassle-free and worry-free.
Company Overview
Serving Big Lake, AK and the surrounding Mat-Su Valley, 911 Plumbing and Heating Services was founded on a commitment to honest, reliable service for our neighbors. We understand that in Alaska's harsh climate, plumbing and heating emergencies don't wait for business hours, which is why we're available 24/7, 365 days a year—including all holidays. Unlike companies that charge premium rates for after-hours calls, we operate with a straightforward, standard hourly rate, day or night. Our team provides knowledgeable service across a full range of plumbing, HVAC, and water heater needs. We believe in transparency, so we encourage you to call around. We're confident in our fair pricing and quality work, and we stand ready to be your trusted local technician, ensuring your home stays comfortable and functional no matter the time or weather.
Key Services
- Sink installation
- Plumbing installation or replacement
- Shower repair
- HVAC system repair
- HVAC system maintenance
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
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