Allstate Air | Professional HVAC Services in Jonesboro, AR

Yes, that's a frequent issue here. The reversing valve switches your heat pump between heating and cooling modes. When it gets stuck, often due to wear or debris, it can cause the exact problem you're describing. Our technicians are experts at diagnosing and repairing or replacing faulty reversing valves to get your Jonesboro home warm again quickly.

First, turn off the system at the thermostat to prevent damage. A non-spinning condenser fan is a common local problem often caused by a failed capacitor, a bad motor, or debris obstruction. Don't try to fix it yourself. Call Allstate Air. We'll safely diagnose the issue—whether it's a simple capacitor swap or a motor replacement—and get your unit cooling efficiently to handle our Arkansas heat.

Our humid summers and variable winters put extra stress on systems. Our preventative maintenance includes cleaning the condenser coils (preventing fan strain), checking refrigerant levels, testing electrical components like capacitors, and ensuring the reversing valve cycles properly. This proactive service catches small issues before they lead to breakdowns, improves efficiency, and extends the life of your HVAC system, saving you money and hassle.