Assured Service Plumbing, Heating: Your Local HVAC and Plumbing Experts in Northborough, MA

For over two decades, Assured Service Plumbing, Heating has been the trusted choice for homeowners and businesses across Northborough, MA and the wider MetroWest region. This family-owned company delivers reliable plumbing, heating, and air conditioning solutions. They understand the specific needs of Massachusetts homes, from older properties in historic neighborhoods to newer builds in expanding suburbs.

Business Overview

Assured Service operates around the clock, providing 24-hour emergency service. A burst pipe in a Worcester winter or a broken AC during a humid Marlborough summer doesn't wait for business hours, and neither do they. The team is led by hands-on, licensed experts focused primarily on residential service, ensuring every home gets detailed attention.

Key Services for Your Home

The company handles the full spectrum of home comfort and utility systems. Their services are grouped to address common local needs.

  • Plumbing Care: This includes drain repair to clear stubborn clogs common in older area homes, full plumbing repair for leaks or fixture issues, and thorough plumbing inspections for home buyers or routine maintenance.
  • Heating & Cooling Solutions: They specialize in HVAC system repair to get your furnace or AC running again quickly. For replacements or new installations, they help homeowners choose efficient systems suited to New England's climate.

Areas Served

Assured Service Plumbing, Heating proudly serves Northborough, MA and a wide network of surrounding communities. Their service area includes Worcester, Framingham, Marlborough, Shrewsbury, Natick, Westborough, Sudbury, Grafton, Hopkinton, Wayland, Maynard, Southborough, Sutton, Lancaster, Stow, Berlin, Cordaville, Hudson, Ashland, Cochituate, Bolton, and Boylston. This extensive coverage means they have practical knowledge of the various home styles, from classic colonials to modern builds, and the local building codes that apply.

Company History

The business began as a small family operation and has grown significantly over the years. Despite its expansion, it remains family-owned and operated at its core. This growth allowed them to extend their reliable service from Boston and Metrowest out to Worcester County, building a reputation one satisfied customer at a time.

Leadership and Expertise

Owner Eric M. Chaffee is directly involved in every job. He is not just a business manager; he is a Massachusetts State-licensed Master Plumber, Master Gasfitter, HVAC Technician, and Master Sheet Metal Installer. With over 20 years of schooling and hands-on experience serving the region, Eric brings a level of technical skill and practical knowledge that is rare. He believes in quality workmanship above all else.

Specialties & Highlights

Several key points set Assured Service apart.

  • 24/7 Emergency Availability: Help is always available, day or night.
  • Master-Level Licensure: The owner holds multiple master-level state licenses, ensuring work meets the highest standards.
  • Hands-On Owner Involvement: Eric is on-site for projects, guaranteeing quality control.
  • 100% Satisfaction Guarantee: They stand behind their work with this straightforward promise.
  • Deep Local Experience: Two decades of service means they've seen and solved it all in local homes.

Why Locals Choose Assured Service

Residents and businesses in Northborough, MA and nearby towns return to Assured Service Plumbing, Heating for consistent reliability and proven quality. Their long-standing presence in the community means they are a known entity, not a faceless contractor. The combination of expert, licensed work, constant availability for emergencies, and a genuine satisfaction guarantee provides peace of mind. When a plumbing or HVAC issue arises, the community knows they can count on the skilled team at Assured Service Plumbing, Heating to handle it right.

Contact Information

Assured Service Plumbing, Heating

★★★★☆ 3.7 / 5 (19)

: 183 Crawford St, Northborough, MA 1532

: (800) 431-3880

: http://www.Assured-Service.com

Business Services

  • Drain repair
  • HVAC installation or replacement
  • HVAC system repair
  • Plumbing inspection
  • Plumbing repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours




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