Bates Heating & Cooling: Trusted HVAC Experts in New Milford, CT

Bates Heating & Cooling is a reliable HVAC and water heater service company based in New Milford, CT. The company provides essential heating, cooling, and hot water solutions for homes and businesses across Fairfield and Litchfield counties. Understanding Connecticut's climate—with cold, snowy winters and humid summers—means local residents need dependable systems year-round. Bates Heating & Cooling meets this need with around-the-clock emergency service, skilled technicians, and a focus on residential and light commercial properties.

Business Overview

Bates Heating & Cooling operates 24/7, every day of the year. This availability is crucial for sudden breakdowns during a January freeze or a July heatwave. The team consists of experienced, background-checked technicians who handle everything from routine maintenance to full system replacements. They primarily serve homeowners but also assist small businesses, schools, and local offices with their HVAC and water heating needs.

Key Services

The company offers a full range of heating, cooling, and water heater services designed for local homes and buildings.

• HVAC Installation & Replacement: Putting in new furnaces, air conditioners, heat pumps, and ductless systems suited to Connecticut homes.
• HVAC Repair: Fixing issues quickly, whether it's a noisy furnace in Danbury or an AC not cooling in Bethel.
• HVAC Maintenance: Seasonal tune-ups to improve efficiency and prevent costly failures.
• Water Heater Services: Installing and repairing traditional tank and tankless water heaters for reliable hot water.

Areas Served

Bates Heating & Cooling proudly serves over 15 communities in the region. Their service area includes Danbury, Trumbull, New Milford, Bethel, Brookfield, New Fairfield, Weston, Redding, Easton, Sherman, Washington, Bethlehem, Morris, Roxbury, Newtown, Bridgewater, and Warren. The technicians know the common HVAC setups in older New England colonials, modern subdivisions, and local commercial buildings. This local knowledge helps them provide faster, more accurate service.

Company History

Bates Heating & Cooling was founded on a simple principle: do honest work and treat customers right. The company started small, serving neighbors in New Milford, CT. Over time, through word-of-mouth and consistent results, it grew to cover the surrounding towns. Growth came from focusing on quality repairs rather than pushing sales. Today, the company remains committed to its roots, valuing long-term customer relationships over quick transactions.

Leadership

The owner and team lead at Bates Heating & Cooling brings years of hands-on HVAC experience to the business. Living and working in the community, they understand what local families and business owners expect. The leadership emphasizes training, safety, and staying updated on industry standards. Beyond work, the company supports local community events and charities, believing in giving back to the area it serves.

Specialties & Highlights

Several points make Bates Heating & Cooling stand out in the local market.

• 24/7 Emergency Response: Always available for urgent heating or cooling problems.
• Honest Diagnostics: Technicians explain issues clearly and recommend only necessary repairs.
• Local Expertise: Familiar with common system brands and local building codes in the area.
• Competitive Pricing: Fair, upfront pricing with no hidden fees.
• Customer-First Approach: The goal is solving the problem, not upselling.

Why Locals Choose Bates Heating & Cooling

Homeowners and business managers in New Milford, CT, and nearby towns choose Bates Heating & Cooling for reliability and trust. The company has built a reputation for showing up on time, doing the job correctly, and standing behind its work. Their long-standing presence in the community means they understand local needs. When you need HVAC or water heater help, Bates Heating & Cooling provides a straightforward, professional experience you can count on season after season.