Costner Brothers Heating & Air Encompass: Reliable HVAC Repair Serving Matthews 28105

Matthews, NC 28105

(704) 847-1609

Provided Services

  • HVAC installation or replacement
  • HVAC system repair

Q&A

What should I do if my heat pump isn't switching between heating and cooling in Matthews?

This is often a reversing valve issue common in our area. First, check your thermostat settings to ensure it's correctly set to 'heat' or 'cool.' If the problem persists, contact Costner Brothers for a diagnostic. We'll inspect the valve, refrigerant levels, and electrical components to identify the cause—often a simple repair that restores efficient operation and prevents further damage to your system.

How can I tell if my aging HVAC system in Matthews needs replacement or just repair?

Consider factors like frequent breakdowns, rising energy bills, uneven temperatures, or if your system is over 10–15 years old. Costner Brothers offers a free, honest assessment in Matthews. We'll evaluate performance, efficiency, and repair costs versus replacement benefits. Often, upgrading to a modern, energy-efficient unit saves money long-term and improves comfort, but we always recommend the most cost-effective solution for your home.

What maintenance does my HVAC system need to avoid common Matthews issues?

Regular maintenance is key to preventing problems like reversing valve failures or premature aging. We recommend biannual tune-ups: before summer for cooling and before winter for heating. Costner Brothers' service includes cleaning coils, checking refrigerant, inspecting electrical connections, and testing safety controls. This proactive approach extends system life, maintains efficiency, and reduces the risk of unexpected breakdowns in our local climate.

Business Overview

Costner Brothers Heating & Air Encompass is a trusted HVAC company serving Matthews, NC, and surrounding areas. With deep local expertise, they specialize in diagnosing and repairing common heating and cooling problems that Matthews homeowners face, such as heat pump reversing valve failures and aging system inefficiencies. Their team provides reliable, same-day service for emergency breakdowns, system tune-ups to extend equipment life, and honest recommendations for repairs or replacements. By focusing on preventative maintenance and efficient solutions, Costner Brothers helps residents maintain comfortable indoor temperatures year-round while managing energy costs. They are committed to clear communication, upfront pricing, and lasting results for every customer.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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