Custom-Air, Inc. | Local HVAC Repair in Albuquerque, NM
3100 Pan American Frwy, Albuquerque, NM 87107
Frequently Asked Questions
What should I consider when replacing my old HVAC system in Albuquerque?
In our Albuquerque climate, proper system sizing is critical. An oversized unit will short-cycle, failing to dehumidify your home effectively, while an undersized one will struggle during our hottest days. Custom-Air, Inc. performs detailed load calculations for every installation, considering your home's specific layout, insulation, and sun exposure. Our technicians, holding journeyman and EPA certifications, ensure your new system is correctly matched to your home for efficiency, comfort, and longevity, treating the process with the same care we would use in our own homes.
My AC stopped blowing cold air suddenly. What's a common cause in our area?
A frequent culprit for sudden AC failure in Albuquerque is a failed capacitor, which is like a battery that helps your compressor and fan motors start and run. The desert heat and electrical surges can wear them out. Our repair team is highly experienced in diagnosing and replacing these components safely and efficiently. We carry a wide range of parts and can often resolve this common issue quickly to restore your comfort, backed by our decades of local service and technical certifications.
Why is ongoing maintenance important for my HVAC system here?
Albuquerque's dusty environment and temperature extremes put extra stress on HVAC systems. Regular maintenance, including cleaning coils and checking electrical components, helps prevent common failures like capacitor issues and ensures your system isn't working harder than it needs to. Our preventative care visits allow our certified technicians to spot small problems before they become major repairs, helping your system run more efficiently and extending its lifespan. It's a practical step to protect your comfort and investment.
Our Story
Custom-Air, Inc. has been a trusted name in Albuquerque's HVAC community since 1997, becoming formally incorporated in 1999. Founded by technicians with solid business education and multiple journeyman certifications, including the EPA Universal and MM98, the company is built on a foundation of technical expertise and genuine customer care. Serving thousands of satisfied local homeowners, our team handles the full spectrum of climate control needs. This includes HVAC installation and replacement, comprehensive system repairs, refrigerated air conversions, and specialized services for water heaters, sheet metal fabrication, coolers, programmable thermostats, zoning systems, ductless mini-splits, plumbing, and ventilation and duct work. We pride ourselves on a customer service-oriented approach, with installers who treat every home as if it were their own, ensuring reliable and respectful service for Albuquerque families.
Business Offerings
- HVAC installation or replacement
- HVAC system repair
Business Location & Hours
| Mon: | 7:00 AM - 5:00 PM |
| Tue: | 7:00 AM - 5:00 PM |
| Wed: | 7:00 AM - 5:00 PM |
| Thu: | 7:00 AM - 5:00 PM |
| Fri: | 7:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |








