Excelsior Air | Trusted HVAC Repair in Elk River, MN

Yes, pilot light issues are a frequent call we get, especially in older Elk River homes. It can be caused by a dirty thermocouple, a draft, or a faulty gas valve. For safety, never repeatedly relight it yourself. Our technicians can diagnose the root cause, perform a thorough cleaning or replacement, and ensure your furnace operates safely and reliably.

Absolutely. Improper installation or compatibility issues are common reasons smart thermostats malfunction. Our experts are trained in the latest technology and can ensure your thermostat is correctly wired, configured for your specific furnace and air conditioner, and integrated with your home's Wi-Fi, so you can enjoy the convenience and energy savings it's designed for.

First, check your thermostat settings and circuit breaker. If those are fine, check for a visible pilot light (if your furnace has one). If it's out, follow the manufacturer's relight instructions carefully once. If it won't stay lit or you have any doubts, call us immediately. We offer prompt emergency service to diagnose issues like faulty ignitors, flame sensors, or gas valves to restore your heat quickly and safely.