Frank & Frank: Rochester NY's Trusted HVAC & Water Heater Experts

When the winter chill hits the Genesee River Valley or a summer heatwave settles over Lake Ontario, a reliable HVAC system isn't a luxury—it's a necessity. Frank & Frank in Rochester NY has been the go-to partner for home and business comfort for years. They understand the specific demands of Western New York's climate and are ready to help, day or night.

Business Overview

Frank & Frank provides full-service heating, cooling, and water heater solutions for Rochester and the surrounding communities. They are a 24/7 operation, meaning emergency service is always available when a furnace quits on a cold night or an AC fails during a humid spell. Their team of trained technicians serves both residential and commercial customers, from older homes in the Park Avenue area to modern office buildings in the suburbs.

Key Services

The company focuses on the systems that keep homes and businesses running comfortably and efficiently. Their main services include:

• HVAC Systems: Full installation or replacement of furnaces, air conditioners, and heat pumps. They also handle all repairs and recommend regular maintenance plans to prevent costly breakdowns.
• Water Heaters: Expert installation and repair for both traditional tank and modern tankless water heaters, ensuring you never run out of hot water.

These services address the most common needs for property owners in the region, from upgrading an old boiler to fixing a sudden air conditioning failure.

Areas Served

Frank & Frank proudly serves a wide area across Monroe County and the Finger Lakes region. This includes Rochester NY, Greece, Irondequoit, Fairport, Penfield, Victor, Canandaigua, Geneva, and many more towns listed on their service area. Their extensive coverage means they have working knowledge of the diverse housing styles and building codes found throughout the area, from historic Victorians to new developments.

Company History

Founded on a commitment to honest service, Frank & Frank has grown from a local operation into a trusted regional name. The company's growth has been steady, built by repeating the same reliable work for each customer. A unique feature of their approach is a deep investment in their team, believing that skilled, cared-for employees provide the best service.

Leadership

The leadership at Frank & Frank is hands-on and community-focused. With deep roots in the Rochester area, the founders and managers are not just business owners but local residents who understand neighborhood needs. They are involved in the local industry and believe in supporting the community that supports them, often seen participating in local events and initiatives.

Specialties & Highlights

What makes Frank & Frank stand out in the Rochester NY market?

• Servant Leadership Model: They lead by serving their employees, customers, and community first.
• 24/7 Reliability: True round-the-clock availability for emergencies, providing real peace of mind.
• Integrity in Action: Quotes are straightforward, and work is done right the first time.
• People-First Culture: They invest in their technicians' training, which translates to better service for you.
• Holistic Comfort Solutions: They see their work as providing more than temperature control—they provide trust and security for your home or business.

Why Locals Choose Frank & Frank

Homeowners and business managers in Rochester NY choose Frank & Frank for a simple reason: proven reliability. Their long-standing presence in the community speaks to a consistent record of quality work and customer satisfaction. They combine technical skill with a genuine care for the customer's situation, whether it's a planned upgrade or an urgent repair. When you need an HVAC or water heater expert you can trust, Frank & Frank delivers a straightforward, professional experience focused on your comfort.