Gentry Service Group: Your Trusted HVAC Partner in Swannanoa, NC

For over 60 years, Gentry Service Group has been the go-to heating and air conditioning company for homes and businesses in the mountains of Western North Carolina. Based in Swannanoa, NC, this family-owned operation understands the local climate, from humid summers to chilly winters, and how it affects your comfort and system performance.

Business Overview

Gentry Service Group in Swannanoa, NC provides reliable HVAC installation, repair, and maintenance. They are open 24 hours a day, seven days a week, for emergency service when your heat goes out on a cold night or your AC fails during a summer heatwave. Their team of certified technicians serves both residential and commercial clients across the region.

Key Services

The company focuses on the services local homeowners and business owners need most:

• HVAC Installation & Replacement: Expert installation of new, efficient systems, including high-efficiency Carrier units as a Factory Authorized Dealer.
• HVAC System Repair: Diagnostics and repair for all makes and models of heating and cooling equipment.
• Planned Maintenance: Seasonal tune-ups to keep systems running smoothly and prevent breakdowns.
• Indoor Air Quality & Duct Cleaning: Solutions like air purifiers and duct cleaning to improve the air you breathe, especially important for older mountain homes.

Areas Served

Gentry Service Group proudly serves a wide area around Asheville. This includes Asheville, Hendersonville, Waynesville, Black Mountain, Fletcher, Marion, Weaverville, Canton, Maggie Valley, and many more surrounding communities. Their technicians know the common HVAC issues in local homes, from historic buildings to new constructions, and understand the specific needs of area businesses.

Company History

The business started in 1963 as a family-owned company focused on meeting the indoor climate needs of Western North Carolina. Over half a century later, it remains family-run and committed to dependable service at a fair price. A key milestone was becoming a Factory Authorized Carrier Dealer, a status that requires meeting high standards for customer service and technical expertise.

Leadership

Owner Duane Gentry is a third-generation leader who returned in 1997 to run the family business. With a background in residential and commercial system design and indoor air quality, he provides strong technical leadership. Duane is also actively involved locally, volunteering with his church and community organizations, reflecting the company's deep roots in the Swannanoa, NC area.

Specialties & Highlights

• Factory Authorized Carrier Dealer: Offers special factory training on Carrier innovations and access to highly rated, efficient units.
• NATE-Certified Technicians: Technicians are tested and certified to prove their knowledge and skill.
• Residential & Commercial Expertise: Skilled with all types of equipment in both homes and business settings.
• Commitment to Communication: Technicians explain problems clearly, provide upfront cost approval, and arrive on time.
• Genuine Parts: Uses factory parts whenever possible for repairs and installations.

Why Locals Choose Gentry Service Group

Residents and business owners in the Asheville region choose Gentry Service Group for a simple reason: proven, reliable service. Since 1963, they have built a reputation for integrity, respect, and quality work. As a local, family-owned company in Swannanoa, NC, they combine decades of experience with the latest HVAC technology and training. When you need heating or cooling help, you can trust the team at Gentry Service Group to get the job done right.