HEP is on the way: Your Knoxville TN HVAC, Plumbing, and Roofing Partner

HEP Services is a locally owned home maintenance company serving Knoxville TN and across East Tennessee. Since opening in 2002, they've grown from heating, cooling, electrical, and plumbing work to include roofing and septic services. Their team is ready 24/7 for emergencies, handling both residential and commercial jobs. The company is built on treating customers like neighbors, with one call covering all needs under your roof.

Business Overview

HEP Services started in 2002 and began serving the public in 2008. They are a full-service contractor for homes and businesses in Knoxville TN. Their team is available every day, all day, for urgent repairs. Whether it's a broken AC during a humid Tennessee summer or a leaking pipe in winter, they respond quickly. They focus on local communities, understanding the specific needs of East Tennessee buildings.

Key Services for Homeowners and Businesses

HEP Services handles many needs to keep your property safe and comfortable.

  • Heating & Cooling (HVAC): Installation, repair, and maintenance for furnaces, air conditioners, and heat pumps. They help with energy efficiency and indoor air quality.
  • Plumbing: Inspections, leak fixes, drain cleaning, and fixture installations. They check for issues before they become big problems.
  • Roofing: Roof repairs, replacements, and inspections to protect against Tennessee weather.
  • Additional Support: Electrical work and septic system services are also available.

Areas Served Across East Tennessee

HEP Services covers a wide area around Knoxville TN. This includes cities like Chattanooga, Cleveland, Oak Ridge, Maryville, Farragut, and many more communities. They know the local housing styles, from older homes in Knoxville to newer builds in suburban areas. Their experience with different building types helps them provide effective solutions.

Company History and Growth

The business began as a property management company. Over time, they added contractor licenses for electrical and mechanical work. As demand grew, they expanded services and hired more team members. Starting public service in 2008, they've built a reputation for reliability. Their growth shows their commitment to meeting local needs.

Leadership and Local Ties

The owner has 30 years of service industry experience, including 20 years with a major delivery company. This background taught the importance of quality service and good jobs for employees. The owner's family is involved in daily operations, keeping the business grounded in community values. Living and working locally means they understand what matters to East Tennessee residents.

What Makes HEP Services Stand Out

  • One Call for Many Needs: They can fix HVAC, plumbing, roofing, and more, saving you time.
  • 24/7 Emergency Service: Always open for urgent repairs, day or night.
  • Local Ownership: As a Knoxville TN-based company, they treat customers like neighbors.
  • Experienced Team: With years in the industry, they know how to solve problems right.
  • Wide Service Area: They serve over 40 communities across the region.

Why Locals Choose HEP Services

People in Knoxville TN and nearby towns pick HEP Services for their dependable work. They've been around since 2002, showing they can last. Their local knowledge helps with common issues like humid summers or cold snaps. They focus on doing the job well, with fair pricing and clear communication. When you need help, remember their motto: "Don't you worry, HEP is on the way!"

Contact Information

HEP is on the way

★☆☆☆☆ 1.2 / 5 (205)

: 3914 Papermill Dr NW, Knoxville, TN 37909

: (865) 240-0438

: https://linktr.ee/HEPisontheway

Business Services

  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours




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