HEP is on the way: Your Trusted HVAC, Plumbing, and Septic Partner in Knoxville TN

When homes and businesses in Knoxville need reliable heating, cooling, plumbing, or septic help, they call HEP is on the way. This licensed company has been a steady presence in East Tennessee since 2002. They offer a full range of home maintenance services and are ready to help 24 hours a day, seven days a week.

Business Overview: A Local Team Ready Around the Clock

HEP is on the way serves both residential and commercial customers across Knoxville TN and the surrounding region. Their team of skilled technicians handles everything from routine check-ups to sudden emergencies. Whether it's a broken air conditioner on a hot Tennessee summer day or a plumbing leak in the middle of the night, their 24/7 availability means help is always on the way.

Key Services for Knoxville Homes and Businesses

The company focuses on the systems that keep local buildings comfortable and safe. Their main services include:

  • Heating & Air Conditioning (HVAC): Installation, repair, and maintenance for furnaces, heat pumps, and air conditioners. This is vital for handling Knoxville's humid summers and chilly winters.
  • Plumbing: Full plumbing inspections, leak repairs, drain cleaning, and fixture installation. They help prevent water damage common in older area homes.
  • Septic Services: Septic tank pumping, inspections, and system repairs. This is a key need for many properties in the more rural parts of their service area.
  • Roofing & Electrical: Additional services to protect a home's structure and wiring.

They understand the specific needs of local housing, from historic homes to new constructions.

Areas Served: Deep Local Knowledge

You can count on HEP is on the way throughout the Greater Knoxville region. They regularly work in:

  • Knoxville, TN
  • Oak Ridge, TN
  • Sevierville, TN
  • John Sevier, TN

Their technicians know the common issues found in homes and buildings across these communities. This local experience helps them diagnose problems faster and recommend solutions that work well for the area.

Company History: Built on Steady Service

HEP is on the way started operations in 2002. Founded to meet the growing maintenance needs in East Tennessee, the company has built its reputation one service call at a time. Rather than rapid expansion, their growth has been steady, focusing on building long-term relationships with customers and training reliable technicians. Their name reflects their core promise: when you call, HEP is on the way.

Leadership and Local Ties

The company's leadership brings years of hands-on experience in the trades. While specific owner details aren't publicly highlighted, the business operates with a clear local focus. The team lives and works in the communities they serve, contributing to the local economy and understanding neighborhood-specific concerns. This grounded approach means they treat every customer like a neighbor.

Specialties & Highlights

What makes HEP is on the way stand out in Knoxville TN?

  1. Multi-Service Expertise: They handle heating, cooling, plumbing, septic, roofing, and electrical work. This means one trusted call can solve many home issues.
  2. True 24/7 Emergency Service: Problems don't wait for business hours. Their round-the-clock operation provides real peace of mind.
  3. Long-Term Stability: Serving the area since 2002 shows they're here for the long haul.
  4. Licensed and Insured: They meet all professional requirements, protecting their customers.
  5. Local Area Focus: Their deep knowledge of East Tennessee homes, from Knoxville to Sevierville, leads to more accurate service.

Why Locals Choose HEP is on the way

For over two decades, residents and business owners in Knoxville TN have turned to HEP is on the way for a simple reason: reliability. They combine wide-ranging technical skills with a straightforward, neighborly approach. Their 24-hour availability means no one is left waiting with a broken furnace or flooded basement. Their history in the community proves they finish the job right. When you need help with your home's essential systems, HEP is on the way delivers consistent quality and gets the job done.

Contact Information

HEP is on the way

★★☆☆☆ 1.5 / 5 (8)

: 1605 Prosser Rd, Knoxville, TN 37914

: (865) 444-0565

: https://hepisontheway.com/l/1062847297367325889?tnum=8656577710

Business Services

  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours




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