HEP is on the way - Cleveland's Emergency HVAC Services
2394 Blue Springs Rd SE, Cleveland, TN 37311
Property Service Solutions
- Plumbing inspection
- Electric inspection
Business Overview
HEP, Inc. has been a trusted, locally owned home services company serving Cleveland, TN, and surrounding East Tennessee and Northern Georgia communities since 2002. Founded on principles of reliability and straightforward service, we provide a comprehensive range of solutions for your home, including plumbing, roofing, electrical, septic, and HVAC work. We understand the unique maintenance needs of homes in our area, which is why we operate 24/7 for emergencies and offer clear, flat-rate pricing to eliminate surprises. Our team is committed to not just fixing problems, but ensuring your home systems run efficiently and safely for the long term, backed by our customer loyalty plan and services like air duct replacement and hydro jetting.
Frequently Asked Questions
What should I expect during a standard electrical inspection for my Cleveland home?
Our thorough electrical inspection is designed for safety and efficiency. We'll check your home's wiring, circuit breakers, outlets, and grounding systems to ensure everything meets current safety codes. For older Cleveland homes, we pay special attention to outdated wiring that may not handle modern appliance loads. The inspection helps identify potential fire hazards or power issues before they become emergencies, giving you peace of mind about your family's safety and your home's electrical integrity.
Why is a plumbing inspection important, and what does HEP check?
A professional plumbing inspection can prevent costly water damage and improve water efficiency. We examine pipes for leaks or corrosion, test water pressure, inspect drains for slow flow or blockages, and check all fixtures, water heaters, and sewer/septic connections. Given the varied soil and foundation conditions in our area, we also look for signs of pipe shifting or root intrusion. This proactive check helps us catch small issues—like a minor leak behind a wall—before they lead to major repairs or mold problems in your home.
My energy bills in Cleveland seem unusually high. Could my HVAC system be the cause?
Absolutely. High energy bills in our local climate are often linked to HVAC inefficiency, with dirty evaporator coils being a common culprit. When these coils are clogged with dust and debris, your system has to work much harder and longer to cool your home, driving up costs. During an HVAC service call, we meticulously clean these coils as part of our maintenance. We also perform a full system check—including refrigerant levels, airflow, and thermostat calibration—to restore efficiency and lower your monthly bills, a service many Cleveland homeowners find valuable, especially before the peak summer heat.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |



















