High Mark Heating & Cooling | Qualified HVAC Repair in Ponderay, ID
78 McNearney Rd, Ponderay, ID 83852
Property Service Solutions
- HVAC installation or replacement
- HVAC system maintenance
- HVAC system repair
Business Profile
High Mark Heating & Cooling is a trusted HVAC company founded in 2005 by Ponderay residents Tim McConnell and Matt McArthur. With a combined 47 years of experience, they bring deep local knowledge and a commitment to honest, reliable service. As a 5th-generation local, Matt understands the community intimately, while Tim, who moved to Sandpoint in 1992, shares a dedication to North Idaho. They focus on providing tailored heating and cooling solutions, from new installations to maintenance, ensuring comfort for homes and businesses. As a factory-authorized Bryant dealer, they offer quality products and expertise, working closely with both homeowners and contractors. Their approach is straightforward, professional, and rooted in a strong community ethos.
Questions and Answers
What should I do if my furnace pilot light keeps going out in Ponderay?
A frequently failing pilot light is a common issue in our area, often due to drafts, a dirty sensor, or a faulty thermocouple. Our technicians are familiar with the specific models used in North Idaho homes. We'll diagnose the root cause—whether it's a simple cleaning, a part replacement, or checking for improper venting—to restore reliable, safe heat to your home efficiently.
How often should I schedule HVAC maintenance in North Idaho's climate?
We recommend annual maintenance for both your heating and cooling systems. Given our distinct seasons, servicing your furnace in the fall and your air conditioner in the spring is ideal. This proactive approach helps catch minor issues, like potential duct leaks or wear on components, before they become major problems, ensuring year-round efficiency and reliability for your Ponderay home.
What is involved in your HVAC installation process for a home retrofit?
Our process begins with a detailed assessment of your home's layout, insulation, and your family's comfort needs. For a retrofit, we carefully plan the installation of your new furnace, air conditioner, or ductless system to minimize disruption. As a Bryant dealer, we ensure proper sizing and integration with your existing setup, followed by thorough testing and a clear explanation of your new system's operation and maintenance.
Business Location & Hours
| Mon: | 8:00 AM - 5:00 PM |
| Tue: | 8:00 AM - 5:00 PM |
| Wed: | 8:00 AM - 5:00 PM |
| Thu: | 8:00 AM - 5:00 PM |
| Fri: | 8:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |




