Neps - Troy: Experienced HVAC Repair Serving Troy, NY 12180

Troy, NY 12180

(518) 288-5627

http://Neps.biz

Company Overview

For over four decades, NEPS has been a trusted name for home comfort in Troy and the Capital Region. We specialize in keeping your home systems running smoothly with expert HVAC, plumbing, and water heater services. Our team is dedicated to solving local problems, from boiler breakdowns to ensuring proper HVAC installations. We’re here 24/7 for emergencies, backed by our commitment to professionalism and the Google Guarantee. Whether you need a routine maintenance check, a system replacement, or a smart home upgrade, our skilled technicians provide reliable, effective solutions tailored to your home in Troy. Your comfort and safety are our priority.

Property Service Solutions

  • HVAC system repair
  • HVAC system maintenance
  • Building energy audit
  • HVAC installation or replacement

Q&A

My boiler in Troy stopped working; what should I do?

Boiler breakdowns are common, especially during our cold Capital Region winters. First, check your thermostat settings and ensure the pilot light is on if you have one. If it’s still not working, call NEPS. Our technicians are familiar with all local boiler models and can diagnose issues like faulty circulator pumps, pressure problems, or ignition failures. We offer 24/7 emergency service to get your heat restored quickly and safely, preventing further damage to your system.

What's included in a building energy audit?

Our building energy audit is a thorough assessment of your home's efficiency. We inspect your insulation, windows, and especially your HVAC and plumbing systems to identify where energy is being lost. For Troy homeowners, this means pinpointing drafts, evaluating boiler and furnace performance, and checking ductwork for leaks. The audit provides a clear report with practical recommendations, from sealing gaps to upgrading to a more efficient HVAC system, helping you save on energy bills and improve home comfort.

How do you ensure a new HVAC system is installed correctly?

Proper installation is critical for efficiency and longevity. Our process starts with a detailed assessment of your Troy home's layout, insulation, and existing ductwork to size the system correctly—a common source of installation problems. Our certified technicians follow manufacturer specifications and industry best practices for every step, from placement to electrical connections and refrigerant charging. We test the system thoroughly upon completion to ensure optimal performance, airflow, and safety, providing you with reliable comfort for years to come.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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