Neptune Plumbing and Heating - Brooklyn's Emergency HVAC Services

270 Neptune Ave, Brooklyn, NY 11235

(347) 554-2314

http://www.neptuneplumbingandheating.info

Questions and Answers

What should I do if my heat stops working and I suspect frozen pipes?

This is a common Brooklyn issue during cold snaps. First, shut off the water supply to the affected area if possible to prevent flooding when thawing occurs. Never use an open flame to thaw pipes. Call us immediately for emergency service. Our technicians are experienced in safely thawing frozen HVAC and plumbing lines, assessing for damage, and making repairs to restore your heat and prevent future freezing with proper insulation solutions.

Do you handle both installation and repair for water heaters?

Yes, we provide complete water heater services. Our experts can professionally install new gas or electric water heaters, ensuring proper venting and code compliance. We also repair common issues like no hot water, strange noises, or leaks. With service vans stocked with common parts, we can often complete repairs in a single visit, getting your hot water back on quickly and efficiently.

I have a persistent slow drain. Can you help, or do I need a full sewer repair?

We always start with the least invasive solution. Our comprehensive drain cleaning service uses professional-grade equipment to clear blockages in sinks, showers, and main sewer lines. Often, this resolves the issue. If our inspection reveals deeper problems like broken pipes or root intrusion in the sewer line, we'll provide a clear assessment and options for repair or replacement, so you know exactly what's needed for your Brooklyn home.

Main Services

  • Drain repair
  • Sump pump repair
  • Shower installation
  • Sink installation
  • Hot water recirculation pump installation
  • Gas line installation

Company Background

For over a decade, Neptune Plumbing and Heating has been a trusted resource for Brooklyn residents and businesses. Founded by licensed master plumber Johny S, our team brings specialized expertise in new construction plumbing, meticulous copper pipe fitting, and comprehensive residential service. We understand that plumbing and heating issues don't wait for business hours, which is why our fully stocked service vans are ready to provide reliable 24/7 emergency response. From a simple faucet repair to a complete boiler installation, we handle each job with the care and precision you'd expect from a local neighbor. We're committed to clear communication, upfront pricing, and ensuring your home's systems run smoothly, so you can focus on what matters most.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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