On Time Experts: Garland's Trusted HVAC, Plumbing & Duct Cleaning Pros

On Time Experts is a full-service home comfort company serving Garland TX and the surrounding areas. Since 2012, they have provided reliable heating, air conditioning, plumbing, and air duct cleaning for local homes and businesses. The team of over 80 employees is available 24/7 for emergency repairs, ensuring help is always there when you need it most. They focus on residential and light commercial services, understanding the specific needs of North Texas properties.

Key Services for Garland Homeowners

On Time Experts handles a wide range of home systems. Their services are grouped to meet common local needs.

Heating & Air Conditioning

• HVAC system repair and emergency service
• HVAC installation or full system replacement
• Air duct cleaning and attic insulation services

Plumbing & Gas Lines

• Plumbing repair, installation, and inspections
• Drain cleaning, installation, and repair
• Water heater and water pipe installation/repair
• Gas line installation and repair
• Sewer installation and repair
• Toilet repair and slab leak detection

This broad service list means one trusted team can handle most home comfort issues, from a broken AC during a Garland heatwave to a leaking water pipe.

Areas Served with Local Knowledge

On Time Experts proudly serves Garland TX, Plano TX, Highland Village TX, and Heath TX. Their technicians know the common building styles and climate challenges in these communities. They understand how older Garland homes might have different ductwork or plumbing than newer builds in Plano. This local experience helps them diagnose problems faster and recommend the right solutions for your property.

Company History: Built on Local Trust

The company's roots go back to 1965 with Bob Dolton. It operated for decades under different names, including Unique Indoor Comfort. Randy Kelley, the current owner, started as a parts runner in 1986 and worked his way up. He purchased the business in March 2012. Under his leadership, the company grew rapidly, acquiring other local firms like Avery Air and SA Specialties of Dallas. In 2014, they chose independence and rebranded as On Time Experts. This move allowed them to expand their service offerings while keeping their core promise of customer satisfaction.

Leadership with Deep Experience

Owner Randy Kelley has over 35 years in the HVAC and plumbing industry, all within the local area. He started at the bottom, learning every role from technician to service manager to president. This hands-on background means he truly understands the technical work and what customers expect. Randy strongly believes in "100% Customer Satisfaction, Whatever It Takes!" He is involved in the day-to-day operations and encourages customers to contact him directly with feedback. His long tenure in the Garland TX community means he is invested in its well-being.

Specialties & Highlights

• 24/7 Emergency Service: Always open for urgent heating, cooling, and plumbing problems.
• Expertise in Slab Leaks: A critical service for many Texas homes built on concrete slabs.
• Full-System Care: From duct cleaning to HVAC replacement, they handle the entire home comfort system.
• Large, Experienced Team: With over 80 employees, they have the manpower for big jobs and quick response times.
• Local Business Legacy: Their history shows a commitment to the DFW area spanning generations.

Why Locals Choose On Time Experts in Garland TX

Residents and businesses in Garland and nearby cities choose On Time Experts for their reliability, deep local knowledge, and long-standing presence. The company isn't new to the area; it has evolved through decades of serving the community. They combine the resources of a large company with the owner's personal accountability. For HVAC installation, a plumbing inspection, or urgent duct cleaning, locals trust On Time Experts to be on time and get the job done right. Their simple core value says it all: 100% Customer Satisfaction, Whatever It Takes.