HVAC Repair & Installation in Spring Branch, TX | Pilot Heating & Cooling
Spring Branch, TX 78070
Company Profile
Pilot Heating & Cooling is a trusted, family-owned HVAC company based in Spring Branch, TX, founded in 2004 by Douglas R Hefford. With over 30 years of combined experience between Douglas and his associate, Mauro Delgado, the team provides honest and reliable heating and air conditioning services for both residential and commercial clients throughout the Hill Country. They specialize in system installation, repair, and maintenance, serving communities including Spring Branch, Canyon Lake, Bulverde, Timberwood Park, Stone Oak, Blanco, Boerne, and New Braunfels. Known for a systematic, no-pressure approach and flat-rate diagnostic pricing, Pilot Heating & Cooling is committed to delivering precise, long-lasting solutions that keep local homes and businesses comfortable year-round.
Property Service Solutions
- HVAC system maintenance
- HVAC installation or replacement
- HVAC system repair
Common Questions
What can I expect during an HVAC repair visit from Pilot in Spring Branch?
Our technicians, with over 30 years of combined experience, begin with a flat-rate diagnostic to identify the root cause of your system's issue. We explain the problem in plain terms, provide a clear estimate for the repair, and focus on fixing what's needed without pushing for unnecessary replacements. This systematic, honest approach ensures you get a reliable solution tailored to your home's specific needs.
My outdoor AC unit's fan in Spring Branch has stopped working. Is this a common issue you handle?
Yes, outdoor condenser fan failures are a frequent issue in our area, often due to motor wear, electrical problems, or debris buildup from our local environment. We diagnose the specific cause—whether it's a faulty capacitor, motor, or obstruction—and perform a precise repair to restore efficient cooling, helping prevent further strain on your HVAC system.
How does your flat-rate pricing work for HVAC maintenance or installation?
Our flat-rate pricing applies to the initial system diagnosis, so you know the cost upfront before any work begins. For maintenance, this covers a comprehensive check of your system's key components. For installations or replacements, we provide a detailed, fixed-price quote based on your home's requirements and the equipment selected, with no hidden fees. This transparent model has been a cornerstone of our service since 2004.
Business Location & Hours
| Mon: | 8:00 AM - 10:00 PM |
| Tue: | 8:00 AM - 10:00 PM |
| Wed: | 8:00 AM - 10:00 PM |
| Thu: | 8:00 AM - 10:00 PM |
| Fri: | 8:00 AM - 10:00 PM |
| Sat: | 8:00 AM - 10:00 PM |
| Sun: | 8:00 AM - 10:00 PM |










