HVAC Services Aurora CO | Call Platinum Heating and Cooling

Owner and NATE-certified technician James Casterline personally handles every job from evaluation to completion, drawing on over 10 years of experience in every role from technician to service manager. We focus on providing quality workmanship and reliable equipment for a solid value, with upfront pricing and warranties on most repairs. You get direct, accountable service from the business owner, not a large, impersonal crew.

Yes, pilot light failures are a frequent issue in our area, often due to drafts, a dirty thermocouple, or age-related wear on older systems. James can diagnose the specific cause—whether it's a simple cleaning, a part replacement, or a sign your system is nearing the end of its lifespan. He'll provide a clear, upfront repair estimate and discuss if a more efficient replacement might be a better long-term solution for your Aurora home.

Absolutely. We provide 24/7 emergency service, seven days a week, because we know HVAC failures in Aurora don't wait for business hours. Whether it's a frigid night or a heatwave, you can call for immediate assistance. James will come to your home, diagnose the problem, and give you a straightforward price before any work begins, so there are no surprises.