Prime Heating - Des Plaines's Emergency HVAC Services

462 Westmere Rd, Des Plaines, IL 60016

(847) 699-0818

Key Services

  • HVAC installation or replacement
  • HVAC system repair

Q&A

My furnace won't ignite on a cold Des Plaines morning. What should I do first?

First, check your thermostat is set to 'Heat' and the temperature is set higher than the current room reading. Ensure your furnace's power switch is on and the circuit breaker hasn't tripped. If these are fine, it's likely an issue with the ignition system, flame sensor, or gas valve—common problems during our harsh winters. For safety and a proper fix, contact us at Prime Heating. Our technicians can quickly diagnose and repair the ignition failure to get your heat back on.

Why is my smart thermostat not working properly with my Des Plaines HVAC system?

Smart thermostat issues in older Des Plaines homes often stem from compatibility, incorrect wiring, or a need for a common 'C' wire for consistent power. Wi-Fi connectivity problems or outdated firmware can also cause glitches. Our experts at Prime Heating can assess your specific system, ensure correct installation and configuration, and recommend compatible models if an upgrade is needed to restore seamless, efficient control of your home's temperature.

What's the most common heating emergency you see in Des Plaines, and how fast can you respond?

The most frequent winter emergency is a complete furnace breakdown or ignition failure, often leaving homes without heat. We prioritize these calls for our Des Plaines neighbors. Our team offers prompt emergency service with fast response times to diagnose the issue—whether it's a faulty ignitor, blower motor, or pressure switch—and make the necessary repairs to restore your heat as quickly and safely as possible.

Local Business Overview

Prime Heating is your trusted Des Plaines neighbor for reliable heating solutions. We understand how critical a working furnace is during our cold winters and how frustrating smart thermostat glitches can be. Our team specializes in quickly diagnosing and repairing furnace ignition failures to restore warmth and safety to your home. We also provide expert troubleshooting and installation for smart thermostats, ensuring you maintain comfort and efficiency. As a local, family-owned business, we offer prompt, honest service to keep Des Plaines residents comfortable year-round. We're committed to solving your HVAC problems with the expertise and care you'd expect from a fellow community member.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


Scroll to Top
CALL US NOW