Priority U: Restaurant Repair Experts Serving Kansas City, KS
For over 25 years, Priority U has been the trusted name for restaurant repair in Kansas City, KS. This family-owned business focuses on keeping kitchens running, whether it's a residential fix or a commercial emergency. They handle HVAC, plumbing, and electrical systems with a simple promise: you come first. Open 24/7, they're the local team restaurants and homeowners call when things break down.
Business Overview
Priority U provides full-service repair and maintenance for both homes and businesses across the Kansas City area. Founded in 1998, they built their reputation on being available whenever needed. Their team offers 24-hour support, 365 days a year. They work on everything from home furnaces to large restaurant refrigeration units. Their focus is on practical, reliable service that gets things working again quickly.
Key Services
Priority U groups its services to meet common local needs. Kansas City's climate means HVAC systems work hard year-round. Older homes and busy restaurants need dependable repairs.
- Heating & Air Conditioning: Maintenance, emergency repairs, and new system installation for furnaces, AC units, and commercial refrigeration like walk-in coolers.
- Plumbing: Inspection, leak repairs, drain cleaning, and fixture installation. They know the common issues in local building pipes.
- Electrical: Safety inspections, wiring repairs, and lighting installation. They help keep homes and kitchens up to code.
Their restaurant specialty includes preventative plans to avoid costly downtime during busy shifts.
Areas Served
Priority U serves a wide area around Kansas City, KS. This includes Lawrence, Leavenworth, Gardner, Ottawa, Atchison, Bonner Springs, Paola, Tonganoxie, Louisburg, Osawatomie, and many surrounding towns. They understand the housing styles and commercial buildings in these communities. Whether it's a historic home in Atchison or a new restaurant in Olathe, they have the local knowledge to get the job done right.
Company History
The business started in 1998 as a family operation. It grew by focusing on restaurant repair, a niche that needed reliable, around-the-clock service. Over two decades, they've expanded their team and service area but kept their core values. They still offer same-day service and treat every client like family. Their name reflects their mission: making the customer the priority in every situation.
Leadership
Owner Terry brings over 20 years of experience in HVAC/R and restaurant repair. He saw a need for a service company that put client needs ahead of everything else. Terry's deep industry knowledge helps the team solve complex problems efficiently. He's built a company culture around respect, quality work, and community connection. His local presence means he understands the specific challenges Kansas City businesses face.
Specialties & Highlights
- 24/7 emergency service with a direct hotline.
- Expertise in commercial refrigeration systems for restaurants.
- Preventative maintenance plans to reduce unexpected breakdowns.
- Family-owned and operated with a focus on personal service.
- Same-day service for most repair calls.
Why Locals Choose Priority U
Kansas City, KS residents and business owners choose Priority U for their consistency and long-standing presence. They offer a practical solution when systems fail. Their 24-hour availability provides peace of mind during cold snaps or heat waves. With decades of local experience, they know how to fix problems correctly the first time. For restaurant repair or home service in Kansas City, KS, Priority U delivers reliable, personable care that keeps clients coming back.
Contact Information
Priority U
: 11551 Kaw Dr, Kansas City, KS 66111
Business Services
- Electric inspection
- Plumbing inspection
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |


