Puffin Mechanical | Professional HVAC Repair in Portsmouth, VA
Portsmouth, VA 23321
Core Services
- HVAC installation or replacement
- HVAC system repair
Q&A
As a Portsmouth homeowner, my heat pump keeps having reversing valve problems and my filters clog quickly. What can Puffin Mechanical do?
We understand these are common HVAC issues in our coastal Virginia climate. For reversing valve problems, our technicians perform thorough diagnostics to pinpoint electrical failures, refrigerant issues, or mechanical wear, ensuring a precise and lasting repair. For clogged filters, we not only replace them but also inspect your ductwork and home's air sealing during our service. Often, poor indoor air quality and rapid filter clogging stem from air leaks drawing in dust and humidity. Our home performance testing can identify these issues, and our air sealing services provide a long-term solution to improve your system's efficiency and your indoor air.
What exactly is a Home Performance Test, and how can it help lower my energy bills?
A Home Performance Test is a comprehensive diagnostic of your home's overall energy efficiency, not just your HVAC system. Using specialized equipment like blower doors and infrared cameras, our BPI-certified analysts measure air leakage, insulation levels, and ductwork performance. This data reveals exactly where your home is losing conditioned air—whether through attic gaps, leaky windows, or poorly sealed ducts. By identifying these specific issues, we can recommend targeted solutions like air sealing or added insulation. This holistic approach often reduces the workload on your HVAC system, leading to lower energy consumption and more manageable power bills for Portsmouth and Hampton Roads residents.
Does Puffin Mechanical offer any programs or incentives to help with the cost of new, energy-efficient HVAC equipment?
Yes, we actively participate in Dominion Energy Virginia's Small Business Improvement Enhanced Program. For qualifying homeowners and businesses, this program provides a free energy assessment conducted by our team. Following the assessment, you may be eligible for financial incentives and rebates from Dominion Energy to offset the cost of upgrading to high-efficiency HVAC systems, heat pumps, or furnaces. We guide you through the entire application process. This initiative, combined with our over 23 years of expertise in system replacement, helps make energy-efficient upgrades a more accessible and valuable investment for improving your comfort and reducing long-term operating costs.
Business Overview
Puffin Mechanical is a family-owned, locally operated HVAC company serving southeastern Virginia and Richmond from our base in Portsmouth. Led by President Rob Hammond, who brings over 23 years of industry experience, a Master's degree, and BPI Building Analyst certification, our team focuses on delivering energy savings through real data and testing. We provide comprehensive HVAC service, repair, replacement, and maintenance for both residential and commercial systems. Beyond traditional HVAC, we offer specialized home performance testing, air sealing, and attic insulation services to improve efficiency and comfort. Our participation in Dominion Energy Virginia's Small Business Improvement Enhanced Program allows us to provide free energy assessments and guide customers toward valuable incentives for energy-efficient upgrades. We believe in providing concrete solutions to reduce energy consumption and power bills, ensuring comfort and well-being for every home and business we serve.
Business Location & Hours
| Mon: | 9:00 AM - 4:00 PM |
| Tue: | 9:00 AM - 4:00 PM |
| Wed: | 9:00 AM - 4:00 PM |
| Thu: | 9:00 AM - 4:00 PM |
| Fri: | 9:00 AM - 4:00 PM |
| Sat: | Closed |
| Sun: | Closed |






