R & W Heating Energy Solutions: Your Salem, CT HVAC Experts

For homeowners and business managers in Connecticut looking for reliable heating, cooling, and water heater services, R & W Heating Energy Solutions stands as a trusted local resource. This family-owned company, based in Salem, CT, has provided warmth and comfort to the community since 2004.

Business Overview

R & W Heating Energy Solutions is a residential and light commercial service provider focused on the entire climate system of a property. They offer 24-hour emergency service for customers with a service contract, providing peace of mind during unexpected breakdowns, especially during cold New England winters. Their team consists of certified technicians who participate in ongoing training to stay current with the latest HVAC technologies and methods.

Key Services for Local Homes

The company handles a wide range of needs common to area properties, from older colonial homes to modern builds. Their main services include:

• Heating & Cooling Systems: Complete HVAC installation, replacement, repair, and scheduled maintenance to keep systems running efficiently year-round.
• Water Heater Solutions: Professional installation and repair for both traditional and tankless water heaters.
• Indoor Air Quality: Thorough air duct cleaning to improve airflow and reduce allergens circulating in a home.

Areas Served Across Eastern Connecticut

R & W Heating Energy Solutions proudly serves a wide area around Salem, CT. Their service territory includes Norwich, Glastonbury, New London, Mansfield, Windham, Waterford, Montville, Madison, East Lyme, Willimantic, and many more towns throughout New London and Windham counties. Their technicians have a strong working knowledge of the diverse housing styles and common system types found in these communities, from coastal properties near Groton and Mystic to inland homes in Coventry and Hebron.

Company History & Roots

The story of R & W Heating is one of local expertise and entrepreneurship. Founded in 2004 by Rick and Wanda Hatch, the company was built on over three decades of prior experience in the oil heat and HVAC industry. What started as a small, family-run operation has grown by focusing on customer relationships and quality work. The combined experience of the owners, technicians, and office staff now totals over 60 years in the field.

Leadership with Local Commitment

Owners Rick and Wanda Hatch are not just business owners; they are seasoned professionals deeply embedded in the local trade. With 30+ years each in the HVAC industry, they lead by example, emphasizing customer education and thorough service. Their hands-on approach and long-term presence in Salem, CT, mean they understand the specific heating and cooling challenges faced by their neighbors.

Specialties & Highlights

Several key points define the R & W Heating approach:

• Direct Communication: The company notes that phone calls are the best way to reach them for prompt project discussions.
• Energy Efficiency Focus: They prioritize keeping customers informed about options for a more efficient home and heating system.
• Relationship-Driven: They work to build long-term relationships with customers, regardless of where they purchase their heating oil.
• Quality Commitment: As a small, family-owned business, their commitment is first to the customer and the quality of the work performed.

Why Locals Choose R & W Heating Energy Solutions

Residents and business owners in Salem, CT, and the surrounding region return to R & W Heating for consistent reliability and deep-rooted local knowledge. The company’s 20-year presence demonstrates stability. Their focus on education, rather than just a quick sale, helps customers make informed decisions about their home systems. Ultimately, it’s the blend of extensive technical experience, a straightforward communication style, and a genuine commitment to the community that makes R & W Heating Energy Solutions a preferred local HVAC partner.