Shadow & Guy Heating & Air Conditioning - Mattoon's Reliable HVAC Services

Frozen components are often caused by restricted airflow or low refrigerant levels, common issues in our climate. Our technicians first safely thaw the system, then perform a thorough inspection to pinpoint the root cause—whether it's a dirty filter, blocked vents, or a refrigerant leak. We'll repair the issue and provide guidance on preventative maintenance to help avoid future freeze-ups.

Absolutely. Smart thermostat issues can stem from incorrect wiring, compatibility problems, or Wi-Fi connectivity glitches. Our experts are trained to troubleshoot and configure all major smart thermostat brands. We'll ensure it's properly installed and integrated with your existing HVAC equipment so you can reliably manage your home's comfort and efficiency from anywhere.

First, turn your system to the 'off' position at the thermostat to prevent further damage. Then, check and replace your air filter if it's dirty, as this is a frequent culprit. Avoid trying to chip away the ice, as this can harm the coils. Give us a call; we'll diagnose the underlying issue—be it airflow, refrigerant, or a mechanical fault—and get your system running safely again.