Meet the Team
Stephens AC Services is your trusted, local HVAC specialist in Troy, Alabama. We understand the unique challenges faced by homeowners in our community, particularly the common issues with heat pump reversing valves and clogged condensate drain lines caused by our climate and environment. Our team of certified technicians provides expert diagnosis and repair for these specific problems, ensuring your system runs efficiently year-round. We focus on reliable, long-lasting solutions to keep your home comfortable, offering prompt service and honest advice to our neighbors in Troy and the surrounding areas.
Business Offerings
- HVAC installation or replacement
- HVAC system repair
Common Questions
My heat pump isn't switching between heating and cooling properly. Is this a common issue in Troy, AL?
Yes, heat pump reversing valve issues are a frequent problem we see in our area due to the system's year-round workload. The valve can become stuck or fail, preventing proper mode switching. Stephens AC Services specializes in diagnosing and repairing this specific component to restore your system's full functionality and efficiency.
I'm noticing water around my indoor AC unit. What could be causing this in our local climate?
This is often a sign of a clogged condensate drain line, a very common issue in Troy's humid climate where systems produce significant condensation. Dirt, algae, and debris can block the line, causing water backup and potential damage. Our technicians perform thorough drain line cleaning and can install preventative treatments to help avoid future clogs.
What maintenance do you recommend to prevent these common Troy-area HVAC problems?
We recommend bi-annual preventative maintenance, especially before the heavy cooling and heating seasons. Our service includes checking and testing the heat pump reversing valve mechanism, clearing and treating the condensate drain line, and performing a full system inspection. This proactive approach, tailored to our local conditions, helps prevent the most frequent breakdowns we encounter.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
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