Company Background
Switchback Building is a family-owned and operated contractor based in Strasburg, VA, built on a combined 60+ years of expertise. Owners Rick and Debbi Dolly merged Rick's 35 years of hands-on construction experience, including roles as a superintendent for major companies, with Debbi's 26-year background in business management. This unique partnership ensures that every project, from HVAC and plumbing to excavation, is handled with skilled craftsmanship and clear, professional communication. As a Class A contractor holding Master licenses in Electrical, Plumbing, and HVAC, they prioritize building trust and lasting relationships with their neighbors in Strasburg and the surrounding Shenandoah Valley. Their focus is on creating a positive experience, putting customers first, and applying their extensive knowledge to deliver reliable solutions for your home or property.
FAQs
As a Strasburg homeowner, my AC unit isn't cooling properly. What's a common local issue you see?
We frequently find two main culprits in our area: failing AC capacitors and dirty evaporator coils. The heat and humidity here can strain capacitors, while typical Shenandoah Valley dust and pollen quickly coat coils, reducing efficiency. Our HVAC technicians start with a thorough inspection to diagnose the specific issue. For capacitor replacement, we use reliable, correctly rated parts. For dirty coils, we perform a careful, professional cleaning to restore airflow and cooling power without damaging the delicate fins. Addressing these common problems promptly can prevent more costly repairs and keep your system running smoothly through our warm seasons.
You offer both plumbing and excavation. Can you handle a project that needs a new water line and the trenching to install it?
Absolutely. One of the advantages of working with Switchback Building is our multi-trade capability. For a water line replacement, our Master Plumbers handle all the pipe installation, connections, and pressure testing. Our excavation team, using our own equipment, manages the trench digging, careful backfilling, and site restoration. This integrated approach means one licensed, coordinated team manages the entire project from start to finish. It streamlines communication, ensures the work meets our high standards across all phases, and provides a single point of accountability for our clients in Strasburg and Shenandoah County.
What does being a 'Class A Contractor' with Master licenses mean for my home repair project?
It signifies a high level of qualification, accountability, and scope of work we can perform legally and safely. In Virginia, a Class A license allows us to undertake single contracts for projects over $120,000, reflecting our bonding and financial responsibility. More importantly for homeowners, our Master licenses in Plumbing and HVAC mean Rick and our technicians have passed rigorous state exams demonstrating advanced knowledge of codes, installation, and repair. This expertise ensures work is done correctly the first time, passes inspections, and adheres to safety standards. It's the foundation of our commitment to quality and building trust with every client.
Key Services
- Sink repair
- Plumbing installation or replacement
- Water pipe repair
- Drain installation
- Excavation
Business Location & Hours
| Mon: | 7:00 AM - 4:30 PM |
| Tue: | 7:00 AM - 4:30 PM |
| Wed: | 7:00 AM - 4:30 PM |
| Thu: | 7:00 AM - 4:30 PM |
| Fri: | 7:00 AM - 4:30 PM |
| Sat: | 9:00 AM - 2:00 PM |
| Sun: | Closed |
















