The Heat Pump Store: Your Ductless Heat Pump Experts in Independence, OR

For homeowners and businesses across Oregon's Willamette Valley and coast, The Heat Pump Store in Independence, OR provides a clear focus: expert sales and installation of ductless heating and air conditioning systems. Founded on deep knowledge and a commitment to getting it right, this company has become a trusted local resource for energy-efficient comfort.

About The Heat Pump Store

The Heat Pump Store is a residential-focused HVAC contractor. While they maintain standard business hours, they prioritize scheduled installations and consultations to ensure thorough, quality work. Their team consists of skilled specialists dedicated solely to ductless heat pump technology. This focus allows them to handle everything from system selection to final setup with precision.

Key Services

The company centers its work on ductless heat pump solutions, which cover the core needs of most homes.

  • HVAC Installation or Replacement: They guide customers through choosing the right ductless system for their specific home layout and local climate, handling the complete installation process.
  • HVAC System Repair: Specialized diagnostics and repair services are available for existing ductless heat pump systems.
  • HVAC System Maintenance: Regular maintenance services help keep ductless systems running efficiently through Oregon's damp winters and dry summers.

Areas Served

The Heat Pump Store serves a wide area from the mid-Willamette Valley to the coast. This includes Salem, Corvallis, Albany, Keizer, and their home base of Independence, OR. They also work in communities like Lebanon, Dallas, Monmouth, Sweet Home, Stayton, and coastal towns such as Seaside, Cannon Beach, and Depoe Bay.

Their experience with local housing—from older homes in Independence to newer builds in Adair Village and seasonal properties on the coast—informs their system recommendations and installations.

Company History

The business started in 2007 with a pilot project in Monmouth, Oregon, supported by local utilities. Founders Jeff and Jan Pratt used this project to gather real-world data on energy efficiency. From that beginning, The Heat Pump Store has grown to serve not just the Willamette Valley but also the Oregon Coast, Portland Metro area, and Central Oregon. Their growth has been steady, built on a reputation for specialized knowledge.

Leadership

Owner Jeff Pratt is a nationally recognized expert in residential energy efficiency and building science. He played a key role in developing the Northwest Ductless Heat Pump Pilot Project. With over a decade of hands-on contracting experience with advanced HVAC and solar systems, Jeff provides high-level consulting to manufacturers and utilities while still being directly involved in the business. He and Jan established The Heat Pump Store to offer a place where customers could learn about and access efficient ductless technology.

Specialties & Highlights

  • Exclusive Focus: Ductless heat pumps and heat pump water heaters are all they do. This deep specialization means they understand the equipment and its applications thoroughly.
  • Proven Track Record: The team has installed more than 3,000 ductless heat pump systems since 2007.
  • Founder's Expertise: Jeff Pratt's background in energy efficiency markets and building science informs every project, ensuring systems are correctly sized and applied.
  • Local Program Pioneer: The company's roots are in a utility-sponsored pilot program, giving them early and sustained insight into what works for Oregon homes.
  • Hands-On Showroom: Their operation provides a place for customers to see, hear, and learn about ductless technology firsthand.

Why Locals Choose The Heat Pump Store

Residents and business owners in Independence, OR, and throughout the service area turn to The Heat Pump Store for a straightforward reason: they are the specialists. Their long-standing presence since 2007 demonstrates stability. Their focus on a single technology—ductless heat pumps—translates into reliable installations and knowledgeable service. They combine the high-level expertise of founder Jeff Pratt with practical, localized experience installing systems in Oregon's varied climates and home styles. For those seeking an efficient heating and cooling solution, The Heat Pump Store offers a trusted, fact-based approach.

Contact Information

The Heat Pump Store

★★★★★ 5.0 / 5 (5)

: 1545 Monmouth St, Independence, OR 97351

: (503) 606-9165

: https://theheatpumpstore.com/salem/

Business Services

  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance

Business Location & Hours



Mon:9:00 AM - 5:00 PM
Tue:9:00 AM - 5:00 PM
Wed:9:00 AM - 5:00 PM
Thu:9:00 AM - 5:00 PM
Fri:9:00 AM - 5:00 PM
Sat:Closed
Sun:Closed


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