Tidewater Heating & Air Conditioning | Licensed HVAC Repair in Wilmington, NC

150 Southern Blvd, Wilmington, NC 28401

(910) 343-1234

https://tidewaterheatingandair.com

Q&A

What are common HVAC issues for Wilmington homes, and how do you handle them?

In our coastal climate, we frequently see smart thermostat communication errors due to humidity and short cycling, where systems turn on and off too quickly. For smart thermostats, we troubleshoot wiring, Wi-Fi connectivity, and compatibility with your existing system. For short cycling, we diagnose root causes like oversized units, refrigerant issues, or faulty sensors to restore efficient, reliable operation and prevent wear and tear.

How do I know if I need an HVAC repair or a full system replacement?

Our approach is to recommend the most practical solution for your situation. We'll perform a thorough inspection of your system. If repairs are frequent, costly, or the unit is nearing the end of its typical lifespan (often 10-15 years), a replacement may be more cost-effective. We provide clear options, focusing on your home's comfort and long-term efficiency, without pressure.

Do you offer maintenance plans for my heating and air conditioning system?

Yes, we provide HVAC system maintenance to help prevent breakdowns and extend the life of your equipment. Regular tune-ups include cleaning, inspecting components, checking refrigerant levels, and ensuring safe operation. This proactive care is especially valuable in our area to maintain efficiency and catch small issues before they become major repairs.

Key Services

  • Water heater installation
  • HVAC installation or replacement
  • Water heater repair
  • HVAC system maintenance
  • HVAC system repair

Meet the Team

Founded in 1973 by Tom Crittenden, Tidewater Heating & Air Conditioning has been a trusted, locally owned name in Wilmington and the surrounding communities for over 50 years. Tom entered the business with guidance from a successful associate, driven by a simple goal: to provide the best service possible for our neighbors. From HVAC installations and repairs to water heater services, we are committed to total customer satisfaction, handling every project with personal attention and quality workmanship. We service all major brands, helping Wilmington homeowners and business owners maintain comfortable, efficient systems year-round.

Business Location & Hours



Mon:7:30 AM - 5:00 PM
Tue:7:30 AM - 5:00 PM
Wed:7:30 AM - 5:00 PM
Thu:7:30 AM - 5:00 PM
Fri:7:30 AM - 5:00 PM
Sat:Closed
Sun:Closed


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