HVAC Repair Roanoke VA | Call Tom's Plumbing & Heating
3709 Shenandoah Ave, Roanoke, VA 24017
About the Company
Since 1985, Tom's Plumbing & Heating has been a trusted, family-owned business serving Roanoke and the surrounding communities. We provide reliable solutions for a wide range of plumbing, heating, and cooling needs. Our services include everything from emergency drain repair and water heater installation to comprehensive HVAC system repairs and plumbing inspections. We specialize in diagnosing complex issues, using tools like video camera inspections and high-pressure water jets to accurately assess problems with sewer and water lines. As your local neighbors, we are committed to honest assessments, clear communication, and lasting repairs for your home.
Main Services
- Plumbing installation or replacement
- Water pipe repair
- Drain repair
- HVAC system repair
- Hot water recirculation pump repair
- Hot water recirculation pump installation
- Plumbing repair
- Water heater repair
Question Answers
How can I tell if my water heater in Roanoke needs repair or replacement?
Common signs include rusty water, inconsistent temperatures, strange noises like rumbling, or visible leaks around the unit. Given our local water conditions, sediment buildup is a frequent issue. We can perform a thorough inspection to determine if a repair, like replacing an anode rod, will suffice, or if a new, more efficient water heater installation is the better long-term solution for your home.
My drains are slow. What's your process for diagnosing and fixing them?
We start with a professional plumbing inspection. For persistent clogs or recurrent slow drains, we often use a video camera to see exactly what's happening inside your pipes. This allows us to pinpoint the cause—whether it's a simple blockage, tree root intrusion, or a damaged pipe—without unnecessary digging. We then use specialized tools like drain snakes or high-pressure water jets to clear the line or recommend a targeted repair.
My AC isn't cooling properly. Could it be a capacitor issue common in Roanoke homes?
Yes, capacitor failure is a very common cause of HVAC problems in our area, especially during our hot, humid summers. A failing capacitor can prevent your outdoor unit from starting or cause it to cycle on and off erratically. Our HVAC system repair service includes testing electrical components like capacitors. We can quickly diagnose and replace a faulty capacitor to restore your cooling, often preventing more costly compressor damage.
Business Location & Hours
| Mon: | 8:00 AM - 4:30 PM |
| Tue: | 8:00 AM - 4:30 PM |
| Wed: | 8:00 AM - 4:30 PM |
| Thu: | 8:00 AM - 4:30 PM |
| Fri: | 8:00 AM - 4:30 PM |
| Sat: | Closed |
| Sun: | Closed |




