Trusted Heating and Cooling: Your Austin TX HVAC Partner
Trusted Heating and Cooling is a family-owned HVAC company serving Austin TX and the surrounding communities. Since 2013, they have provided reliable heating and cooling solutions for homes and businesses. Their team is available 24/7 for emergency repairs, understanding that AC failures in Austin's heat or heater issues during a rare cold snap can't wait. They focus on residential and light commercial services, ensuring comfort for local families and workplaces.
Business Overview
Trusted Heating and Cooling operates with a clear mission: to be a dependable resource in the HVAC industry. All their technicians are NATE-certified, which means they have proven expertise in system installation, repair, and maintenance. They are open 24 hours a day, every day of the week, ready to help when you need it most. Whether it's a routine check-up or an urgent fix, they handle it with care.
Key Services for Austin Homes and Businesses
Trusted Heating and Cooling Austin TX offers a range of services to keep indoor environments comfortable year-round.
- HVAC Installation or Replacement: They help choose and install new systems suited to Austin's climate and your home's size.
- HVAC System Repair: Fast diagnostics and repair for furnaces, air conditioners, and heat pumps.
- Maintenance Plans: Regular servicing to improve efficiency and prevent breakdowns.
- Indoor Air Quality Solutions: Including air scrubbers and dehumidifiers to tackle local pollen, humidity, and allergens.
Areas Served in Central Texas
Trusted Heating and Cooling proudly serves Austin TX and many nearby areas. Their service area includes Round Rock, Cedar Park, Georgetown, Pflugerville, Jollyville, Brushy Creek, Wells Branch, Garfield, Liberty Hill, Rollingwood, Steiner Ranch, and Jarrell. They know the common HVAC needs in these communities, from older homes in central Austin to newer builds in the suburbs.
Company History: Built on Trust
The company was founded in 2013 by James Poole with a simple goal: to be a pillar of refuge for customers who felt cheated or misled by other HVAC providers. James wanted a business that put honesty first. Over the years, Trusted Heating and Cooling has grown by sticking to its core values. They invest heavily in training, with all technicians holding NATE certification and the company involved in local industry councils like ACCA & RSES.
Leadership with Deep Roots
Owner James Poole started learning HVAC as a child, helping his father with ductwork and furnace installations. After a career shift, he formalized his training through a community college program and ran a successful HVAC business for nearly two decades. When he moved to Texas, he spent years in advanced training and leadership roles within Austin's HVAC industry before starting Trusted Heating and Cooling. His hands-on experience and local board involvement mean he understands both the technical and community sides of the business.
Specialties & Highlights
- Core Values: Honesty, integrity, and respect are branded into their logo and guide every job.
- Fully Certified Team: 100% NATE-certified technicians, plus BPI building performance certifications.
- Customer Education: They explain options clearly, so you can make informed decisions about your system.
- No Shortcuts: Every installation and repair is done right the first time, using quality materials and methods.
- Local Commitment: The owner serves on local ACCA & RSES boards, staying connected to industry standards.
Why Austin Locals Choose Trusted Heating and Cooling
Residents and businesses in Austin TX turn to Trusted Heating and Cooling for reliable, straightforward service. Their long-standing presence since 2013 shows stability. They combine deep technical knowledge with a genuine respect for customers. In an industry where trust matters, they live up to their name by focusing on customer satisfaction over quick profits. For example, a new furnace for an older home in Georgetown or a smart thermostat setup in a Steiner Ranch residence.
Why Locals Choose Trusted Heating and Cooling
Homeowners and businesses in Austin TX return to Trusted Heating and Cooling because they deliver reliable, straightforward service. Their long-standing presence since 2013, combined with 24/7 availability, means they're a constant in the community. They treat each customer with respect, focus on education, and stand behind their work. In an industry where trust matters, they've built a reputation for putting people before profits, ensuring your heating and cooling systems run smoothly through every Texas season.
Contact Information
Trusted Heating and Cooling
: 16238 Ranch Rd 620 N Ste F396, Austin, TX 78717
Business Services
- HVAC installation or replacement
- HVAC system repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |





















