Trusted Heating and Cooling | Qualified HVAC Repair in Austin, TX

16238 Ranch Rd 620 N Ste F396, Austin, TX 78717

(512) 881-7484

https://trustedacaustin.com

What the Company Handles

  • HVAC system repair
  • HVAC installation or replacement

Question Answers

What should I do if my air conditioner stops working during an Austin heatwave?

First, check your thermostat settings and circuit breaker. If those are fine, call us immediately. We prioritize emergency calls during extreme heat to get your cooling restored quickly. Our NATE-certified technicians are experienced with the strain Austin's climate puts on systems and can often diagnose and repair common failures on the spot, getting you back to comfort as soon as possible.

What does it mean that your technicians are NATE-certified?

NATE (North American Technician Excellence) certification is the industry's leading credential for HVAC technicians. It means our team has proven their knowledge and skills through rigorous testing. For you, it translates to accurate diagnostics, efficient repairs, and proper installations. Combined with our owner's leadership on local ACCA and RSES boards, it ensures you receive service based on the highest current standards in our field.

Why should I consider a full HVAC system replacement instead of another repair?

While we always recommend the most honest and cost-effective solution, an older system needing frequent repairs often becomes less reliable and efficient. For a system over 10-15 years old, a replacement with a modern, properly sized unit can improve comfort, significantly lower your energy bills in Austin's climate, and provide greater reliability. We provide clear, educational assessments to help you understand all your options and long-term value.

About the Company

Trusted Heating and Cooling was founded in Austin in 2013 by James Poole, whose HVAC journey began decades earlier helping his father with ductwork. After earning his degree, James ran a successful HVAC business for nearly 20 years before bringing his deep expertise to Texas. For over a decade, he immersed himself in Austin's HVAC community through advanced training, industry conferences, and leadership roles on local ACCA and RSES councils. This extensive background is the foundation of our family-owned operation. We are built on core values of honesty, integrity, and respect, with a mission to be a reliable refuge for homeowners. Every technician is NATE-certified, and we hold BPI certifications, ensuring we provide thorough, educated service without shortcuts, because we believe in doing the job right for the neighbors who support our family.

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours


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