Waller Heating & A/C, Inc. Of Thomasville: Professional HVAC Services Serving Thomasville 31757

Yes, that's a classic sign of a faulty reversing valve, a common issue with heat pumps in our area due to year-round use. The valve switches the system between heating and cooling. When it sticks or fails, it can't properly redirect refrigerant, causing the symptoms you describe. Our technicians can diagnose and repair or replace the valve to restore proper function to your system.

Absolutely. Wiring compatibility is a frequent hurdle in older homes when installing smart thermostats. Our experts handle HVAC installation and can expertly wire your new thermostat, ensuring it communicates correctly with your furnace and air conditioner. We'll get your smart device online so you can enjoy the convenience and energy savings it's designed to provide.

We recommend considering replacement if your system is over 10-15 years old, requires frequent repairs, or if your energy bills are climbing steadily. For a major component failure like a compressor or heat pump reversing valve on an older unit, investing in a repair might not be cost-effective compared to a new, high-efficiency system. We provide honest assessments to help you make the best long-term decision for your home and budget.