West Star Heat & Air: Trusted HVAC Services in Durham, NC

West Star Heat & Air is a family-run HVAC company based in Durham, North Carolina. For nearly three decades, they have been the go-to choice for heating and cooling needs across the Triangle and surrounding communities. Their team handles everything from routine maintenance to emergency repairs, ensuring homes and businesses stay comfortable year-round.

Business Overview

West Star Heat & Air focuses on residential and light commercial HVAC services. Their crew is trained to work on all major brands and system types. They understand how North Carolina's humid summers and chilly winters can strain equipment. That's why they offer prompt service to prevent small issues from becoming big problems. While they maintain regular business hours, they also assist with urgent calls when possible to help customers avoid discomfort.

Key Services

West Star Heat & Air provides a full range of HVAC solutions tailored to local needs:

• HVAC Installation or Replacement: Whether you're upgrading an old unit in a Durham bungalow or installing a new system in a Carrboro home, they help select the right equipment for efficiency and comfort.
• HVAC System Repair: From faulty thermostats to compressor failures, their technicians diagnose and fix issues quickly to restore your indoor climate.
• HVAC System Maintenance: Regular tune-ups keep systems running smoothly, improve air quality, and lower energy bills—especially important during pollen season or winter cold snaps.

Areas Served

West Star Heat & Air serves a wide area around Durham. This includes Burlington, Carrboro, Graham, Mebane, Elon, Gibsonville, Hillsborough, Creedmoor, Glen Raven, Haw River, Green Level, Saxapahaw, Briar Chapel, Swepsonville, and Alamance. Their familiarity with local architecture—from historic homes in Hillsborough to newer builds in Briar Chapel—means they understand the specific HVAC challenges in each community.

Company History

The company was founded almost 30 years ago by Robert Penland. What began as a small local operation has grown into a respected service provider, now led by his son Mickey Penland and a dedicated crew. That long history in the region means they've built relationships with generations of customers. They've seen how housing styles and HVAC technology have evolved across central North Carolina.

Leadership

Mickey Penland continues the family tradition of hands-on, honest service. Growing up in the business, he learned the trade from the ground up. The team takes pride in their North Carolina roots and believes in treating every customer like a neighbor. They're active in the community and committed to supporting the local economy.

Specialties & Highlights

Several factors set West Star Heat & Air apart:

• Family-Owned for 29 Years: Their deep local roots translate into reliable, personal service you can count on.
• Expertise in Repairs: They are skilled in diagnosing and fixing heating and air conditioning systems, helping avoid costly replacements when possible.
• Broad Service Area: They cover more than a dozen towns, making them a convenient option for many in the region.
• Focus on Safety & Reliability: They prioritize correct installations and repairs that keep systems running safely through every season.

Why Locals Choose West Star Heat & Air

Residents and business owners in Durham, NC, and nearby communities turn to West Star Heat & Air because they deliver consistent, quality work. Their nearly 30-year presence shows they've earned trust through hot summers and cold winters. They approach each job, big or small, with the same care and attention. When you need HVAC help, this family-run team provides the knowledge and friendly service that makes them a local staple. For heating and cooling needs in Durham, NC, West Star Heat & Air is a name you can rely on.