West Star Heat & Air - Durham's Experienced HVAC Repair
Hillsborough, Durham, NC 27712
Property Service Solutions
- HVAC system repair
- HVAC system maintenance
- HVAC installation or replacement
Common Questions
What are common signs my Durham home's heat pump might need service?
In our area, a frequent issue is with the heat pump's reversing valve, which can cause problems switching between heating and cooling modes. You might notice weak airflow, the system blowing cold air when set to heat, or it failing to change modes entirely. Our technicians are experienced in diagnosing and repairing these specific valve issues common to Durham's climate, ensuring your system runs efficiently year-round.
Why is professional HVAC installation so important for Durham homes?
Proper installation is critical for system longevity and efficiency. An improperly sized or installed unit, a common issue we see, can lead to uneven temperatures, high energy bills, and frequent breakdowns. Our family-owned team has nearly 30 years of experience installing systems correctly the first time, ensuring your new HVAC is optimized for your home's layout and our local weather patterns.
What does your standard HVAC maintenance service include?
Our maintenance service is designed to prevent problems and extend your system's life. We perform a comprehensive check, including cleaning coils, checking refrigerant levels, inspecting electrical components, and testing safety controls. Regular maintenance by our local technicians helps catch small issues—like those with reversing valves—before they become major repairs, keeping your Durham home comfortable reliably.
Company Overview
For nearly three decades, West Star Heat & Air has been a trusted family-owned HVAC provider in Durham, NC, and the surrounding communities. Founded by Robert Penland and now led by his son Mickey, the company is built on deep local roots and a commitment to treating every customer like family. Specializing in HVAC installation, repair, and maintenance, their team brings reliable expertise to every job, ensuring comfort and safety for homes throughout Chapel Hill, Hillsborough, Durham, Graham, and Burlington. Their approach is grounded in honest service and a dedication to solving the specific heating and cooling challenges faced by residents in the Triangle area.
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |





