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FAQs
Our air conditioner is over 20 years old. What problems should we expect?
Systems from the 1960s and 70s in Licking Township are often 50-60 years old, exceeding their typical 15-year lifespan. Age deteriorates seals and internal components, making condensate line blockages a frequent failure. The original galvanized steel ductwork can also develop leaks over decades, reducing delivered airflow to rooms and forcing the old unit to run longer.
What if our AC stops cooling on the hottest day? How fast can help arrive?
A no-cool call during peak heat requires immediate dispatch. From our service center near the Blackford County Courthouse, we route directly via IN-18 to reach Licking Township Center homes in 5-10 minutes. A technician can quickly diagnose common issues like a tripped breaker or a failed capacitor to restore cooling promptly.
Our Ecobee thermostat is showing an 'E1' alert. What does that mean here?
An Ecobee E1 error signals the thermostat cannot detect a call for cooling or heating from your HVAC equipment. In Licking Township, this often points to a condensate safety switch trip due to a clogged drain line—a common issue in our humid climate—or a failed control board. It's a diagnostic alert preventing system operation to avoid water damage.
We use gas heat now. Does a heat pump make sense for our winters?
For Licking Township, a cold-climate heat pump rated for low temperatures is a viable primary heat source. The economics improve by using it during off-peak hours outside the 2 PM to 7 PM window. Pairing it with your existing gas furnace as a dual-fuel system provides the most efficiency, using the heat pump for moderate cold and switching to gas during extreme lows or peak electricity rates.
Is there a good reason to replace our old unit before it completely fails?
Yes, the 2026 federal minimum standard is 14.3 SEER2, a significant efficiency jump from older units. At Licking Township's average 14 cents per kWh, a new high-efficiency system can cut cooling costs by 30-50%. The active Inflation Reduction Act rebates, with an $8,000 cap, can dramatically offset the upgrade cost when paired with local utility incentives.
Why does our air conditioner seem to struggle on the very hottest summer afternoons?
HVAC systems are engineered to a specific outdoor design temperature, which for this area is 89°F. When actual temperatures exceed that, the system cannot maintain the usual 20-degree delta T and will run continuously. Modern units using R-454B refrigerant maintain better efficiency and capacity at these higher temperatures compared to older R-22 systems.
What should we know about permits and safety for a new AC installation?
All new installations in Blackford County require a permit from the Blackford County Building Department. Since 2025, new systems universally use A2L refrigerants like R-454B, which are mildly flammable. This mandates specific safety standards: leak detectors, updated tooling, and specialized technician certification to ensure the safe handling and charging of the system per updated building codes.
Can our home's HVAC system help with seasonal allergies and ozone days?
Effective filtration is key for May pollen peaks and ozone risk days. Your existing galvanized steel ductwork is robust, but installing a MERV-13 filter requires a static pressure check. An older blower motor may struggle with the increased airflow resistance, potentially necessitating a system adjustment to maintain proper cooling and heating delivery.
