Golden Rule Plumbing, Heating, Cooling & Electrical: Grimes, IA's Trusted Home Service Experts

Golden Rule Plumbing, Heating, Cooling & Electrical is a full-service company based in Grimes, IA. For over two decades, they've provided reliable plumbing, HVAC, and electrical work for homes and businesses across the Des Moines metro and beyond. They focus on treating every customer with honesty and respect, the way they would want to be treated themselves.

Business Overview

Established in 1999, Golden Rule offers same-day service for urgent needs. Their team includes licensed plumbers, NATE-certified HVAC technicians, and expert electricians. They primarily serve residential customers but also handle commercial projects. Whether it's a frozen pipe in winter or an AC outage during a humid Iowa summer, their professionals are ready to help.

Key Services for Grimes Homes

Golden Rule handles a wide range of home systems. Their services are grouped to meet common local needs:

• Heating & Cooling: HVAC installation, repair, and maintenance. This includes tune-ups to prepare for Grimes' cold winters and hot, sticky summers.
• Plumbing: Installation and repair for water heaters, faucets, toilets, drains, and pipes. They also handle sump pumps, important for many Iowa basements.
• Electrical: From panel upgrades and outlet repairs to lighting installation and EV charging station setup. They perform safety inspections for older homes in the area.
• Emergency & Preventative: System repairs, gas line work, and maintenance plans to avoid bigger problems.

Areas Served

Golden Rule serves a large portion of central Iowa. Their primary service area includes Grimes, Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Waukee, Altoona, Ames, and many surrounding communities. With years of experience in these towns, their technicians understand the common issues found in local housing, from historic homes to new builds.

Company History

Mark and Miranda Paup purchased the business in 1999, when it was known as City Rule. They renamed it to Golden Rule in 2007 to reflect their core philosophy. From a smaller operation, they've grown into a family-based business with a large team, allowing them to respond quickly to customer calls. Their ongoing investment in a modern training facility keeps their technicians skilled with the latest methods.

Leadership

Owners Mark and Miranda Paup describe their team as "Customer Service Professionals...who happen to be experts in Plumbing, Heating & Cooling." This mindset guides the company. They are active locally, building a reputation for ethical service in the Grimes, IA community and across their service region.

Specialties & Highlights

• Proven Trust: Over 7,500 five-star reviews on Google and Facebook highlight consistent customer satisfaction.
• Expert Team: Licensed, insured, and featuring NATE-certified HVAC technicians for complex heating and cooling work.
• Wide Availability: Extended hours, seven days a week, including emergency same-day service.
• Transparent Practices: They provide clear pricing and never recommend unnecessary services.
• Full-Service Capability: One call can handle plumbing, HVAC, and electrical needs, simplifying projects for homeowners.

Why Locals Choose Golden Rule

Residents and businesses in Grimes, IA and the greater Des Moines area choose Golden Rule Plumbing, Heating, Cooling & Electrical for their combination of reliability, quality, and principled service. Their long-standing presence since 1999 means they've built deep local knowledge. Customers appreciate their straightforward approach, skilled technicians, and the peace of mind that comes from working with a highly-reviewed, local company that truly lives by its name. For trusted help with your home's essential systems, Golden Rule in Grimes, IA is a dependable partner.