Pen Pals: Your Trusted HVAC and Plumbing Partner in Albuquerque, NM

Pen Pals provides reliable heating, cooling, and plumbing services to homes and businesses across Albuquerque, NM and the surrounding region. Established in 2018, they bring over 25 years of combined experience to every job. Whether it's a broken air conditioner on a hot day or a leaking pipe, their team is ready to help 24 hours a day, seven days a week.

Business Overview

Pen Pals focuses on residential and light commercial needs. Their technicians are full-time employees, not subcontractors, which means consistent quality and accountability. They understand that emergencies don't wait for business hours, so they offer round-the-clock service for urgent heating, cooling, and plumbing issues.

Key Services for Albuquerque Homes

Living in Albuquerque means dealing with dry heat, chilly desert nights, and aging plumbing in many area homes. Pen Pals offers solutions tailored to these local needs.

• Heating & Cooling: Full HVAC installation, repair, and maintenance. This includes service for furnaces, air conditioners, and converting old swamp coolers to more efficient systems.
• Plumbing Repairs & Installs: From faucet and toilet repairs to full water pipe or gas line installation and repair.
• System Care: Regular HVAC maintenance and plumbing inspections to prevent problems before they start.
• Home Updates: Installing new sinks, garbage disposals, and drains, or replacing water heaters.
• Indoor Air Quality: Air duct cleaning and filter replacement to help with Albuquerque's dust and pollen.

Areas Served

Pen Pals serves a wide area from their base in Albuquerque, NM. Their service area includes Rio Rancho, Santa Fe, the South Valley, Los Lunas, Las Vegas, North Valley, Grants, Bernalillo, Socorro, Corrales, Belen, and many more communities across central New Mexico. Their technicians know the common building styles and system types found in local homes and businesses, from older adobe-style properties to newer developments.

Company History

Founded in 2018, Pen Pals was built on a simple idea: provide honest, skilled service for home comfort systems. The company has grown by focusing on the fundamentals—doing the job right the first time and treating customers fairly. A key part of their growth is their status as a Lennox Premier Dealer, which allows them to offer high-efficiency heating and cooling systems. They also back their work with a guarantee for customer peace of mind.

Leadership & Team

The team at Pen Pals is led by experienced professionals with deep roots in the local industry. Their technicians hold ICE and NATE certifications, which are respected marks of expertise in the HVAC field. This training ensures they are up-to-date on the latest techniques and technologies for both HVAC and plumbing work. They are committed to being a local presence you can count on.

What Makes Pen Pals Different

• Clear, Upfront Pricing: They use flat-rate pricing so you know the cost before work begins, with no hidden fees.
• Expertise You Can Trust: Their certified technicians provide effective, lasting solutions.
• Full-Service Comfort: They handle everything from major HVAC installations to small plumbing repairs under one roof.
• Customer-Focused Service: They prioritize clear communication, timely arrivals, and solutions that fit your specific home and budget.
• Guaranteed Work: Their services come with a satisfaction guarantee, standing behind the quality of their repairs and installations.

Why Albuquerque Chooses Pen Pals

For homeowners and business managers in Albuquerque, NM, Pen Pals has become a go-to source for dependable HVAC and plumbing service. Their combination of 24/7 availability, certified technicians, and straightforward pricing removes the stress from home system repairs. They have built a reputation for reliability through years of serving the community. When you need help with your home's comfort or plumbing, Pen Pals in Albuquerque, NM offers the local knowledge and professional skill to get the job done right.